Due to overwhelming demand, we have had to implement a new booking system to enable us to deal with urgent cases. We have limited certain appointment slots to "book on the day" slots that we are unable to access until they are released at 830am on that day. For less urgent cases we have appointments that can be booked currently starting approximately three weeks ahead.
If you are unsure as to whether your particular case is urgent, please contact us on 02392 861122
COVID-19 UPDATE
We would like to update our clients on our current lockdown protocol.
We are currently not allowing any clients in to the building, unless in exceptional circumstances.
When you arrive for an appointment: - If you are on foot please ring the doorbell next to our front door labelled 'appointments'. A member of the team will then come to check you in for your appointment. - If you arrive by car, please wait in your car and ring the following number to let us know you have arrived - 07999345176. If you are able to, please wait in your car, this helps to reduce overcrowding outside the practice.
If you are collecting medication there is a number for you to call on the front door, please ring this number and a member of the team will bring your items out to you.
For routine enquiries or to order repeat medication, please fill in the contact form on our website, this helps to free up our phone lines.
Please can we remind all clients to wear a face covering when coming to the practice for any reason, even when waiting outside.
We are currently operating in two bubbles, on skeleton staff, so please be patient with us.
We would like to thank all of our clients for their patience and understanding during this difficult time.
Thank you, from all of the team at The Grove!
